The Heart of Zewerr: Crafting Joy in Every Jewel

We’re here to guide your jewellery journey. Reach out anytime.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you’ll receive the exact product shown in the images. We take great care to ensure our photos reflect the jewelry’s true color, design, and finish. However, slight variations in color or texture may occur due to lighting or screen display settings.

How do I care for my Zewerr pieces?

Store in soft cloth, avoid
water/perfume—shine for years.

Are your materials hypoallergenic?

Yes, nickel-free alloys for sensitive skin.

How can I stay updated about new arrivals and offers?

Join our newsletter or follow us on Instagram and Facebook to get the latest updates on new collections, exclusive deals, and styling tips.

How can I return an item?

If you’re not completely satisfied with your purchase, you can request a return within [7–14 days] of receiving your order. The item must be unused, unworn, and in its original packaging.

Do you offer gift packaging or personalized messages?

Absolutely! Every order comes beautifully packaged, and you can add a personalized message at checkout to make your gift extra special.

How do I know my ring or bracelet size?

You can refer to our Size Guide for an easy step-by-step method to measure at home. If you’re still unsure, our team can help you choose the perfect fit.

Where can I ship my order?

We currently ship orders nationwide. During checkout, you can enter your address to see if delivery is available in your area.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

  • Phone/WhatsApp: +92 300 1234567 (24/7 styling chats)
  • Email:hello@zewerr.com (responses within 24 hours)
  • Head Office: Zewerr Atelier, Block H, Gulberg, Lahore, Pakistan 54000
  • Store Locator: Upcoming pop-ups in Karachi & Islamabad—check back soon! 


    OUR STORES

    VISIT OUR NEW
    STORE IN NEW YORK

    294 Bay Meadows Ave.
    Bay Shore, NY 11706


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